Deputy M&E/Performance Metrics Manager

Deputy M&E/Performance Metrics Manager, Rwanda

Position Overview 

Do you have a passion for making a difference in the lives of young people? Are you excited by the power of data-driven design to improve educational products? Educate!, a fast-growing and award-winning social enterprise, is seeking a Deputy M&E/Performance Metrics Manager to join our ambitious and cross functional Performance Metrics team.

Are you our ideal candidate?

• You are a master coordinator and exceptional project manager.
• You are a strong people manager.
• You are a systems and process builder.
• Have great analytical and data driven Skills.
• Have strong communication and interpersonal skills.

About Educate!

By 2035, Africa will contribute more people to the workforce each year than the rest of the world combined. Educate! leverages an obsession with evidence and iterative learning to tackle one of our planet’s greatest challenges — unlocking the potential of its youngest continent.

Educate! prepares youth in Africa with the skills to succeed in today’s economy. We’ve created a 100-hour experience that delivers the most essential skills youth need to transition to work, combining training, mentorship, and practical experience starting a business. We deliver this experience to youth in 3 ways: directly to schools, integrated into education systems, and through bootcamps for out-of-school youth.

All three delivery channels have been validated by several independent evaluations, and to date, more than 200,000 youth have been meaningfully impacted by this model across Uganda, Rwanda, and Kenya. Along the way, Educate! has become the largest youth skills provider in East Africa.

Educate! is a team of over 210 largely African staff and 300 volunteer youth mentors. We prioritize building an engaging, fulfilling and growth oriented work environment. 50% of our top 30 leaders have been with us for over 5 years, 10+ alumni have started their own organizations and 6 current or former team members were Acumen Fund East Africa fellows.

We have been backed by top foundations such as Imaginable Futures, Big Bang Philanthropy, #startsmall, and Echidna Giving. Educate! won a 2018 Klaus J. Jacobs Prize and a 2015 WISE Award, and has been highlighted bythe World Bank’s S4YE’s Impact Portfolio, an Al Jazeera documentary,BBC, The Brookings Institution as one of 14 case studies on scaling education, and the Gates Foundation as a Goalkeepers Accelerator. In 2022, we received a catalytic investment from philanthropist Mackenzie Scott to scale our systems change work.

Educate!’s long-term vision is to design solutions that measurably impact millions of youth across Africa each year. By 2025, we aim to scale our annual reach by 4x and measurably impact over 400,000 new youth with the essential skills they need to succeed in life.

Performance Objectives 

• Rwanda Performance Metrics Team Management: 40%
• Performance Metrics System Oversight (Efficiency and Scale Products): 40%
• Function Build Support: 10%
• Evaluation, Research, and Measurement Support: 10%

Rwanda Performance Metrics Team Management: 40% 

• Support the Head of Performance Metrics to develop quarterly Objectives and Key Results (OKRs) for Rwanda performance metrics Team and ensure their effective execution.
• Work with Rwanda Performance metrics team to develop monthly work plans based on quarterly OKRs .
• Manage Rwanda performance Metrics Team on their weekly tasks, to ensure efficient, accurate, and high quality performance metrics system management and reporting
• Support Rwanda performance Metrics Team on professional development
• Design and execute periodic training on skills, software, systems, and processes that improve the quality of our performance metrics systems.

Performance Metrics System Oversight (Efficiency and Scale Products): 40% 

• Ensure performance metrics systems for Rwanda products are operating as designed.
• Ensure proper collaboration with the impact unit team during performance metrics systems development and that performance metrics data respond to their major learning questions of the products.
• Ensure the team’s feedback is properly incorporated into data collection tools, data collection processes, team training, data analysis and reporting.
• Ensure accurate compilation and timely publication of performance metrics reports, as well as the timely and accurate maintenance of the dashboards for the Rwanda products.
• Support Rwanda Team to develop performance metrics systems for early stage products.
• Develop and roll out the strategies to reinforce Team’s data use culture.

Function Build Support: 10%

• Support Head of performance metrics to develop performance metrics systems standards and processes
• Ensure that Rwanda Performance Metrics Team are aware and use the developed standards and processes that support the development and execution of quality performance metrics systems.
• Work with Head of Performance metrics to create and execute the onboarding plans for new performance metric staff based in Rwanda, facilitate orientation to performance metric data system, documentation and tools.

Evaluation, Research, and Measurement Support: 10%

• Support the Evaluation Function to plan logistics and execute evaluations, when needed, and to ensure performance metrics data is used in evaluation/research
• Conduct deeper analyses of performance metrics and monitoring data, as needed and requested by Programs and Design teams.
• Support product teams in early stages on designing data collection and reporting systems to answer learning questions
• Develop and implement minimum viable data systems for product models in validation, to support product teams in learning.

Qualifications 

• A minimum of 5 years of professional experience in Monitoring and Evaluation (M&E) with a strong emphasis on research within Non-Governmental Organizations (NGOs) or Social Enterprises.
• Proficient in utilizing program delivery and data collection platforms such as SurveyCTO, USSD, SMS, WhatsApp via tools like Textit, alongside MS Office applications (Word, Excel, PowerPoint), etc.
• Demonstrated expertise in data analysis tools, including Statistical software (Stata, SPSS, etc.), Online & Offline Excel, and Programming Languages (R, Python, etc.).
• Outstanding analytical capabilities coupled with adept report writing skills, encompassing experience in data visualization software like Tableau, Looker Studio, and/or Power BI.
• Engaging and interactive training abilities with a demonstrated passion for coaching team members, supported by training and capacity building experience.
• Preferred experience in constructing data systems aligned with program specifications, theories of change, and program management standards.
• Proven track record of effectively working with diverse stakeholders and managing multiple priorities concurrently.
• Fits our Five Cultural Tenets (see What is Educate! About? below); Learn more by looking at Educate!’s culture deck here

Terms 

• Compensation will be competitive and commensurate with experience
•  Benefits include medical insurance
• This position will be based in Rwanda.

Application Link: Click here

Deadline: 7th July 2024.

What Is Educate! About? 

We’re ambitious. Are you? Educate! is growing fast, so new opportunities are opening up and expanding all the time. We’re inspired by people with drive, and we love to help them reach their full potential. We expect everyone at Educate! to contribute above and beyond their job description, grow their skills, and advance their careers, and we are committed to supporting our staff members on that journey.

1. We put Youth First, Impact-Obsessed – We never forget that Educate! exists to impact youth. We are purpose-driven. We obsess over impact daily and if it doesn’t lead to impact, we want nothing to do with it. We prioritize interacting with and listening to youth. We design and manage the organization to ensure every dollar creates transformative experiences that youth value.
2. We Exceed Expectations – We take pride in going above and beyond to achieve the best results. When we know what needs to be done, we do it. We don’t wait to be asked and we don’t stop at what is asked of us. We look for solutions as much as we identify problems.
3. We Are Always Learning – We are committed to seeking and applying new knowledge and ideas. We stay open-minded. We know there is always another way and we are excited to learn about it. We continuously look for resources of all kinds from multiple disciplines. We try new things, experiment, grow, and improve. We invest in learning for ourselves and our teams.
4. We are One Team, Many Views – We say what we think while treating each other well. We believe that all people have the same inherent value and that diverse ideas and open dialogue fuel excellence. We constantly strive to create an environment where everyone can and does express themselves freely. We support and respect each other as people and colleagues. We act as one team: We prioritize the organization’s mission and goals over team or individual goals.
5. We have the Startup Mindset – We will always keep innovating to grow our impact. We aspire to be game-changing. We never think “we have arrived” or “we’re done.” We question the status quo in our industry. We move fast and embrace change to move towards our long-term vision. We’re not afraid of failure. We interrogate anything that slows us down.

Every person at Educate! — from interns to the executive director — is evaluated by how they live up to these five cultural tenets. They are at the core of how we achieve our mission and why we work as well as we do.

Educate is committed to providing an inclusive and welcoming environment for all who interact in our community. In creating this environment, we encourage people from a variety of cultures, backgrounds and life experiences to join our diverse team.

Child Safeguarding: Educate! is committed to child-safe/youth-safe recruitment, selection and screening. Our recruitment and selection procedures reflect our commitment to the safety and protection of children in our programs. The successful candidate will be required to provide a satisfactory Certificate of Good Conduct as a condition of employment. We reserve the right to decline to offer employment to an individual or terminate an employment contract with an employee that may pose a risk to children and youth.