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Terms of Reference

International Individual Consultant to undertake institutional assessment for Imanzi Business Institute (IBI) in Rwanda

► Background

The project for Boosting Decent Jobs and Enhancing Skills for Youth in Rwanda’s Digital Economy, is a four-year partnership between the Government of Rwanda, workers’ and employers’ organizations, young people and the International Labour Organization (ILO). Funded by the Government of Luxembourg, the project is implemented within the context of a region-wide ILO/ITU/AU Joint Programme that seeks to empower African youth and unlock their creativity and potential to ensure they benefit from new opportunities in Africa’s growing digital economy. Under the umbrella of the Global Initiative on Decent Jobs for Youth, the programme aims to implement interventions in the countries of Côte d’Ivoire, Kenya, Nigeria, Rwanda, Senegal and South Africa.

The project aims to support Rwanda’s structural transformation and contribute to a digital transformation of the economy. Its main goal is to enable more young women and men in Rwanda to access decent employment and entrepreneurship opportunities in Rwanda’s digital economy. The focus is on the young men and women in the age bracket of 18-30 years from Kigali and Secondary Cities. The three main components of the project are: (i) Promoting job creation and entrepreneurship opportunities in the digital economy, (ii) Improve digital skills of young women and men, and (iii) Facilitate young people’s transition to decent work in the digital economy.

Under the First Outcome on Jobs are created in the digital economy through policies and investment growth in sustainable enterprises, Output 1.3.; Targeted business development services are developed and accessed by youth entrepreneurs in the digital economy, the project will support the government, social partners and other labour market actors to undertake interventions that are driven by demand of the labour market and which contribute to improving the access of the youth to digital jobs, bridge the digital divide and empower young people with the skills and resources necessary to thrive in the digital economy, thereby promoting inclusive growth and sustainable development.

Based on the above, the Boosting Decent Jobs and Enhancing Skills for Youth in Rwanda’s DigitalEconomy project, in collaboration with the Imanzi Business Institute, are working together to further explore opportunities in the latter’s capacity-development portfolios to meet the needs of their members, especially businesses in the digital economy space, but also member enterprises of different sizes, sectors and geographical locations.

To that end, the ILO is seeking an International Individual Consultant specialized in digital entrepreneurship and transformation to undertake an institutional assessment for Imanzi Business Institute (IBI) to establish how their current service offering to PSF members is sufficiently focussing on digital entrepreneurship and transformation in a commercially sustainable fashion. In addition, the assessment seeks to identify what steps much be taken to develop tailor-made training programmes and services that are needed to grow the digital economy of Rwanda. The assessment will also examine the market in which IBI operates and will assess the suitability of current training offers in terms of market demand, price and training quality and approach.

This technical assistance is expected to support the Imanzi Business Institute in supporting their members to increasingly transform their business model through processes that involves reimagining how the institution currently operates and interacts with customers, develop skills of their work force and manages change, how they can optimize business processes through technologies, and embrace digital marketing and e-commerce, and in general leverage digital technology as an enabler to further grow and expand their business.

The International Consultant will be supported by an ILO-selected National Consultant. The International Individual Consultant would be expected to technically assist ILO’s social partner in providing specialized business development services rather than offering “supply-led training packages” to businesses of varying scales (large, medium, and small). This includes providing advice on delivery methods that suit the targeted segments, as well as marketing the developed capacity-building programs. It is envisaged that the selected International Individual Consultant (with the support of the National Consultant) would assist Imanzi Business Institute in developing capacity-building services driven by demand and priced at market rates that reflect the costs of funds, risks, and transactions. The capacity-building services developed by Imanzi Business Institute under this initiative should complement their portfolios as well as those of similar initiatives undertaken by other Development Partners.

► OVERALL OBJECTIVE

The purpose of the assignment is to conduct an institutional assessment of IBI in the provision of digital entrepreneurship and transformation in a commercially sustainable approach. This will include the following activities:

  1. Undertake market research/analysis on their members digital transformation needs, challenges and opportunities,
  2. Undertake institutional assessment including services offered to their members, and
  3. Propose the outline of a series of digital transformation enterprises and entrepreneurs training programmes (and potentially mentorship programmes) to support members that are commercially viable. This to include proposing IBI capacity building needs to deliver the proposed training programmes as well as developing an outline marketing strategy to promote for the training programme to be developed.

It is expected that the Technical Assistance would Imanzi Business Institute to understand what their members needs are, compare with their current offer, identify any mismatch and support them develop an outline of different 1-2 training and business development packages per organisation focussing on digital transformation to roll out in a later stage in Kigali or any of the Secondary cities as per identified needs.

► REPORTING LINES

The selected International Individual Consultant will work under the direct supervision of the Youth Employment Project team in Rwanda and directly with the social partner in Kigali, Rwanda. The International consultant will receive technical support from the ACTEMP Specialist based in Pretoria. This includes regular planning and progress meetings, joint discussions, agreement on best approaches and missions to Kigali to provide the advisory service to the social partner.

► KEY DELIVERABLES

The International Individual Consultant will undertake the following tasks:

Key Deliverables

Timeline

A. Market Research and Analysis of members needs

Lead the technical assistance to undertake market research in Kigali and the secondary cities on the training needs of the targeted businesses (members or non-members); and capacity-

building/training provision by other institutions (including both formal and informal institutions) to identify the gaps between supply and demand. This includes validating the findings and transferring knowledge to the social partner to conduct similar market research in the future (in terms of methodology). This entails both desk review and primary research (data collection to be conducted by the social partner and ILO will potentially support by providing data collection tools as seen feasible).

15 June -15 Sep 2024.

B. Institutional Assessment

separately undertake institutional assessment for each organisation that systematically assesses the social partner staffing, areas of operation, services portfolio and also conduct a SWOT analysis and develop a set of recommendations based on that assessment to address any mismatch between the services demanded and the services offered

16 September to 15

November 2024

C. Planning, Services Development and Business Model recommendation

Based on the market research and institutional assessment, in consultations and joint agreement with IBI, to develop the outlines of demand-oriented commercially sustainable training/capacity building services and propose districts that provide best return on investment and are promising to enable a sustainable business model. This to further include:

  1. Outline tailored-to-context training/capacity building services to different business segments.
  2. Propose districts to extend the designed training/capacity building services.
  3. Propose Capacity building needs for IBI to deliver on these 1-2 training/capacity building services per organization that are yet to be developed.
  4. Design the marketing campaign,
  5. Develop the business model to ensure the service provision is sustainable; and
  6. Propose the budgeted implementation plan with detailed cost breakdown based on the selected and approved training/capacity building services. This includes an implementation plan on the training/capacity building services development, trainers capacity building and roll out of the services to targeted segments utilizing the marketing strategy.

15 November to 30

December 2024

► PAYMENT SCHEDULE

Payment of Professional Fees will be made in four instalments:

  • 1st payment of 25% upon submitting the inception report.
  • 2nd payment of 25% upon implementing Deliverable A and submitting the deliverable report.
  • 3rd payment of 25% upon implementing of Deliverable B and submitting the deliverable report.
  • 4th payment of 25% upon implementing of Deliverable C and submitting the deliverable report.
  • 100% of DSA once all relevant receipts, boarding passes are submitted.

All reimbursement cost items need to reflect the ILOs commitment to using the most economical, direct, and standardized fares.

► SUBMISSION

The interested candidate has to submit the following documents:

  1. A Resume including their qualification as digital entrepreneurship and transformation specialist;
  2. Technical proposal including a description of the methodology to be used in the market research, institutional assessment and development of strategies for digital entrepreneurship and transformation, indicating detailed workplan of the technical assistance;
  3. A sample report of prior similar delivered work; and
  4. Financial offer that is deliverable based AND includes ONLY professional fees related to the activity. Number of field mission dates are also to be accounted and reported at the activity level.

Note: The following Table has been prepared to assist the Consultant in reporting their respective financial offers. Some deliverables have been reflected in the table as an example. However, all deliverable are to be reflected in the table.

ID

Activity Deliverables

Consultancy Fee

Total

Activity

Deliverable

Days

Total

Number of

Mission

Days

Total

Deliverable

Cost*

IMPORTANT NOTE: First activity below is provided as an example. Please ensure that this template table includes ALL activities detailed in the Key Deliverables section above. Also ensure that the last row is dedicated for Total Activity Days and Costs as shown below in the example.

A.

Market Research and Analysis on members needs

Please provide breakdown for eachactivity in the Key Deliverables section above.

Totals Activity Days and Costs

*Deliverable Activity Cost = Daily Professional Fees X Total Activity Deliverable Days + Travel cost (mission days X DSA) + flight/travel cost

All the above to be submitted to darprocurement@ilo.org no later than 07 July 2024, 4pm Kigali local time. Only shortlisted candidates will be notified.

► SELECTION CRITERIA

The successful candidate will have a mix of expertise and qualifications in the focus areas related to this assignment. Evaluation of the suitability of the Consultant to work on this assignment will be made against the following technical criteria:

Evaluation Criteria

Maximum mark

A. Expertise/Qualification

The individual consultant should have at least ten years of experience digital entrepreneurship and transformation. University degree in Business

Administration, Commerce, Economics, Finance and Accounting. A Masters in Business administration with specialisation in digital entrepreneurship and transformation is an added advantage.

In addition to that, it is expected that the consultant must demonstrate expertise in conducting institutional assessment, including expertise in qualitative methodology, survey research, proven by three (3) good completion certificates. Experience conducting surveys in developing countries and in Rwanda would be an advantage.

Specifically, the consultant must be

  • Proven experience in conducting similar studies/assessments
  • Bringing a strong commitment to delivering timely and high-quality results,
  • Having in-depth knowledge of the Rwandan private sector
  • Having a strong team leadership and management track record, as well as excellent interpersonal and communication skills to help ensure that the assessment is understood and used and
  • Proven experience in providing Technical Assistance to an Employer Organisation or a similar organisation.

10

At least 7 years’ experience working in or providing technical assistance for Employers’ Organisations, preferably focused on product development, innovation, customer relations, marketing, systems, policy and procedures development or implementation.

10

Conducted similar work for ILO (or another UN agency) in similar contexts to Rwanda is an asset.

10

Fluency in English is a must

10

Maximum Points

40

B. Proposed approach to deliver the ToR’s scope of work

Applicant demonstrates (via submitted technical proposal) their expertise providing technical assistance to Employers’ Organisation in digital entrepreneurship and transformation. The technical proposal includes a realistic workplan and technical assistance approach. The evaluation will assess the understanding of scope, objectives and completeness of response.

30

Quality of the sample report suggests that the applicant(s) possess the required level of knowledge and analytical skill.

30

Maximum Points

60

Total for Both Section A (30 Points) and Section B (70 Points)

100

Minimum Acceptable Score for the Proposal to be reviewed

60

► Note to Consultants

  • All CVs submitted should include the Date of Birth and Nationality of the Consultant;
  • Consultant should quote in USD prices and/or using prices calculated using the Official UN Exchange Rates for the country;
  • Candidates should be prepared to submit a copy of their national Passport upon Notification of Award;
  • Candidates planning field visits, movements, and/or DSA travel dates are required to completed the UN BSAFE security training course upon Notification of Award. Failure to complete the course will prevent the finalization of contracting between the Consultant and the ILO;
  • Professional Fees should include all costs associated with the Activity Deliverable;
  • Consultants are responsible for arranging their own travel arrangements to project sites;
  • Consultants agree to be paid based upon compliance with UN Harmonized DSA rates set for the country;
  • Consultants agree that all mission costs will be based upon the most economical direct fares AND that any travel-related costs cannot exceed those payable to an ILO official on the same itinerary;
  • All mission cost days will be paid based upon actual receipts paid by the Consultant and actual travel/mission dates;
  • Consultants are not to add the VAT to their financial offer unless they are a VAT Registered Individual with the VAT Authority;
  • Consultants should be aware that all intellectual property rights arising from the contract are vested with the ILO however authorship will be acknowledged by the Organization; and
  • Consultants will bear all charges levied by their own bank in receiving of managing funds transferred by ILO.

 

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