Mantis EPIC Hotel and Suites is a luxury 4* hotel in Nyagatare, Eastern Province near the northern entrance of Akagera National Park, Rwanda.With its variety of offerings, the hotel has something for everyone and the ultimate family adventure holiday destination. EPIC Hotel has 77 well-appointed rooms and exceptional business facilities which include a conference centre and a banqueting venue catering to local and international clientele. The hotel is managed by Mantis Hotels, part of the Accor group. Accor operates in 100 countries, with more than 4,800 hotels and 280,000 employees worldwide.
Website: https://www.mantiscollection.com/hotel/family-adventure-holiday-rwanda/
JOB DESCRIPTION
POSITION Mechanical Technician
DEPARTMENT Maintenance
RESPONSIBLE FOR Maintenance Engineering
REPORTS TO Maintenance Manager
DATE: 10/12/2024
PRIMARY OBJECTIVE OF POSITION
The Mechanical Technician is responsible for providing the customer with a secure, comfortable environment by maintaining the hotel’s assets through ongoing preventive maintenance programs, and ensuring that all mechanical systems are operating in accordance with corporate policies and procedures, and according to local requirements and regulations. The job incumbent operates in line with hotel and corporate policies and guidelines, and the hotel’s business plan.
TASKS, DUTIES AND RESPONSIBILITIES
RESPONSIBLE FOR PROVIDING A SECURE AND COMFORTABLE ENVIRONMENT
- To ensure the safety of installations throughout the hotel.
- To ensure that, laundry and Kitchens as well as ensuring Air condition and Machines are well operating and maintained to maximum standards.
- To ensure that expansion of the Mechanical infrastructure of the establishment can take place as the hotel evolves.
- Maintains a data base detailing full compliance with relevant standards.
- Maintains a data base of all cooling appliances like Fridges, Icemakers, Air conditioner and Variable Refrigerant Volume (VRV).
- Submits regular reports to the Maintenance Manager, reflecting all technical information regarding all mechanical machines.
- To have a knowledge of plumbing is added value.
- To ensure the Planned Preventive Maintenance (PPM) is done regularly
- Maintains facilities and equipment by conducting inspections on a regular basis to determine need and extent of service, equipment required, type of operation, and maintenance needed
- Develops and implements strategies to achieve goals for “customer complaints per thousand rooms”, and “willingness to return”
- Ensures adherence to applicable laws by meeting with government and insurance inspectors, and performing follow-up as required
- Communicates with department heads regarding engineering programmes as they pertain to the physical plant
- Keeps all mechanical, electrical, and structural blueprints and diagrams up to date; maintains library of part lists, maintenance manuals, reference books, catalogues, etc.
- Ensures that the physical plant is operating in a safe, efficient, and orderly fashion by directing all phases of maintenance, repair and renovation
- Responds to guest complaints and department service requests
- Recommends, establishes, and maintains inventory level thresholds based on budget and availability of supplies
- Reviews and approves invoices
- Maintains logs and journals for all utilities, reviews meter readings and regulates controls
- Designs and supervises recycling programmes for aluminium, paper, plastic, glass, etc.
LAWS, REGULATIONS AND POLICIES
- Follows all applicable laws
- Social Responsible Business: show involvement and be interested in environmental and/or social issues by participating in social Responsible Business hotel and departmental activities
EMPLOYEE RELATIONS
- Fosters and develops effective employee relations throughout the hotel
- Establishes and maintains effective internal communications, including weekly meetings with own staff to ensure optimum team work and productivity
- Looks for ways to motivate and challenge employees
HEALTH AND SAFETY
- Ensures that all potential and real hazards are reduced immediately
- Fully understands the hotel’s fire, emergency, and bomb procedures
- Ensures that emergency procedures are practised and enforced to provide for the security and safety of guests and employees
- Ensures that own staff works in a safe manner that does not harm or injure self or others
- Stimulates and encourages a general awareness of health and safety in tasks and activities
- Ensures the safety of the people and property within the premises by applying hotel regulations, adhering to existing laws and regulations
- Anticipates possible and probable hazards and conditions and corrects them or take action to prevent them from happening
- Ensures that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct of hotel employees is maintained by self and own staff
QUALIFICATIONS
- Bachelors Degree (A0) required in a related field such as Engineering, Mechanics, mechanical engineeringand other related field with a minimum 2 years working experience in the field.
- Advanced Diploma (A1) in Engineering, Mechanics, mechanical engineeringand other related field with a minimum 3 years working experience in the field.
- High level of mechanical engineering, knowledge of techniques, systems, and standards.
- Computer skills such as Microsoft word and other related software’s
- Able to analyze detailed information
- Ability to work in a team
- Ability to communicate and guide.
- Age not more than 40 years
TO APPLY:
Please send the following documents to Christophe.MUYOBOKE@mantiscollection.com
- Cover letter
- Resume
- Academic papers (the successful candidate will be required to submit notarized copies)
- Service certificates proving the work experience
- 3 professional references
All attachments should be in Word or PDF form attached as one document
No phone calls, please.
Mantis EPIC Hotelis an equal employment opportunity employer
Note:
- Applicants must meet the minimum requirements in terms of qualifications.
- Successful candidates will be required to submit a criminal record
- Expected starting is as soon as possible
Interested candidates should submit their applications in English not later than 27 December, 2024 at 04.00 pm.
Done at Nyagatare, on the 16th December, 2024
Dr. Christopher A. MUYOBOKE (PhD)
Human Resource Manager