Prime Insurance Limited is an insurance company, established in 1995 by Rwandan investors, a licensed general insurance company authorized by the National Bank of Rwanda (BNR).

Website: https://www.prime.rw

MIC Building

KN2 AV Kigali, Rwanda

www.prime.rw

T: 0788 195 200

E: info@prime.rw

Request for Expression of Interest (EOI)

Provision of Key Human Resources (HR) Services

Date: November 25th, 2024

Reference Number: ……../11/CEO/2024

Introduction

Prime Insurance Ltd is an insurance company, established in 1995, a li-censed general insurance company authorized by the National Bank of Rwanda (BNR) committed to excellence in talent management and human resource operations.

To support our strategic objectives, we are seeking expressions of interest (EOI) from qualified service providers to deliver key HR services.

Scope of Services

The requested services include, but are not limited to:

  • Recruitment and Talent Acquisition– Sourcing, screening, and onboarding top-tier talent.
  • Employee Training and Development– Designing and delivering tailored learning programs.
  • HR Policy Development– Creating and updating policies aligned with industry standards and company values.
  • Employee Engagement and Retention– Strategies and programs to enhance workplace satisfaction and productivity.
  • Performance management, performance appraisal tools and techniques – Design SMART key performance indicators, tools and techniques.

Service providers should demonstrate expertise in performance management, performance appraisal, performance tools and techniques coupled with a proven track record of delivering quality results in financial institutions.

Submission Requirements

Interested service providers are requested to submit the following:

  • A company profile detailing relevant experience and capabilities.
  • RDB registration certificate
  • RRA tax clearance certificate
  • Detailed physical address in Rwanda
  • Resume of at least two key project lead
  • Examples of similar projects completed with execution timeline
  • References from at least three previous clients.
  • An outline of proposed methodologies and tools for delivering the requested services.
  • Cost structure and pricing model (indicative only at this stage).

Submission Deadline

All expressions of interest must be submitted by December 02nd, 2024 at 4:00PM Kigali time to ITCGeneral@prime.rw

Evaluation Process

Submissions will be reviewed based on:

  • Demonstrated expertise and experience in HR services.
  • Capacity to deliver within required timelines.
  • Cost-effectiveness and value for money.
  • Alignment with Prime Insurance Ltd’s goals and values.

Contact Information

For any inquiries or further details, please contact:

Esperance UMUHOZA

Head HR & Administration

Esperance.umuhoza@prime.rw copy to ITCGeneral@prime.rw

0788 300 992

Prime Insurance Ltd looks forward to receiving your expression of interest and exploring potential partnerships to achieve our HR objectives.

Disclaimer: This Request for Expression of Interest (EOI) does not commit Prime Insurance Ltd to enter into a partnership agreement.

Col (Rtd) Eugene M. HAGUMA

Chief Executive Officer